Right of Revocation

Right of withdrawal

You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has possessed the last product.

To exercise your right of revocation, you must contact us:

Hackentrick GmbH

Pastorenstrasse. 16

20459 Hamburg


Email: info@hackentrick.com

Telephone: +49 040 8788660

Fax: +49 40 878866 22

 By means of a clear statement (e.g. a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

 If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment charges. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You have to return the goods to us or to Hackentrick delivery address immediately and in any case no later than fourteen days from the date on which you inform us about the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days. We bear the cost of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

They bear the immediate cost of returning the goods.

Revocation Form

If you want to revoke the contract, fill out the form and return it: download widerrufsformular